


OREO Room Service Delivery Robot
Smart Vertical Mobility for Modern Hospitality / Offices & Apartments
PROSPERO DYNAMICS possesses L4-level indoor autonomous driving capabilities. Its advanced sensor fusion algorithms enable efficient collaboration and quick decision-making in response to various situations.
Problem Statement
The Hidden Operational Gaps in Modern Hotels
The hospitality industry is evolving — but operational challenges continue to impact guest satisfaction and profitability:
Rising labor costs and staff shortages
Delays in room service delivery during peak hours
Human errors in order routing and coordination
For premium hotels and business properties, even a 5-minute delay can impact ratings, reviews, and repeat bookings.
How a Room Service / Vertical Delivery Robot Solves These Challenges
Autonomous. Intelligent. Seamless.
The Oreo Room Service Delivery Robot is designed to automate internal logistics across hotel floors — safely and efficiently.
Guests receive secure delivery without unnecessary physical interaction.
Smart elevator integration allows the robot to move vertically between floors independently.
Allows your trained team to focus on guest engagement rather than repetitive transport tasks
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Enhances guest experience with futuristic hospitality innovation.
24/7 Autonomous Delivery
Contactless & Hygienic Service
Multi-Floor Navigation
Staff Productivity Boost
Smart Notifications
Secure Compartment Access
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For premium hotels and business properties, even a 5-minute delay can impact ratings, reviews, and repeat bookings.
Material Specifications
Designed for commercial hospitality-grade performance
| Feature | Specification |
| Body Material | High-grade ABS + Aviation Aluminum Frame |
| Shelves | Food-grade trays (removable & washable) |
| Payload Capacity | 30–60 kg (model dependent) |
| Compartment Type | Open tray / Enclosed secured cabin |
| Display | 10–15 inch HD Touch Screen |
| Navigation | LiDAR + SLAM mapping |
| Obstacle Detection | 360° intelligent sensors |
| Battery | Lithium-ion (8–12 hours runtime) |
| Charging | Auto-docking smart charging |
| Audio System | HD voice interaction |
| Connectivity | Wi-Fi / 4G Enabled |
Built to handle hospitality environments including carpets, marble floors, and mixed surfaces.
Elevator Compatibility
Smart Vertical Mobility Integration
One of the biggest operational barriers in hotels is multi-floor logistics. Our robot is engineered for elevator synchronization.
Supported Integration:
- Works with most modern elevator systems
- Can be integrated via:
- Dry contact relay system
- API-based integration (where available)
- Automatic elevator call and floor selection
- Secure elevator access (RFID / Card-based access supported)
Operational Flow:
- Robot receives order
- Moves to elevator lobby
- Calls elevator automatically
- Selects destination floor
- Delivers to guest room
- Returns to docking station
No human assistance required.
Ideal Use Cases

4-Star & 5-Star Hotels

Business Hotels

Serviced Apartments

Hospitals (medicine delivery)

Corporate Guest Houses

